No. The studio is accessible from your desktop browser (Chrome, Firefox or Safari).

You pay one fee to use the Imvidu Studio. Pay once, use forever.

You can also sign up to a monthly subscription if that’s more your cup of tea.

Yes you can. We offer a trial period before you decide to purchase a plan.

We offer a 30 day full money back guarantee. If you really don’t like the platform, you can ask for your money back anytime during the 30 days.

We use Stripe for payments processing. Please allow 5-7 business days for us to process a refund. Then allow Stripe 5-10 business days to return the funds to your bank account.

After the 30 days, your funds generally aren’t refundable unless you ask us nicely. Please get in touch with us and we may be able to assist.

If you use more than 50% of your quota, or create multiple accounts to use up quota, we may only do partial refund based on pro-rata basis or with-hold any transaction fees charged by our payment processors. 

Please don’t churn accounts to stay within refund period, just reach out to us nicely and we can assist.

We have a Free Trial period for you to use and test the product before deciding to purchase.

You get all features listed under the pricing and features section.

You will continue to get updates to the plan you sign up to.

The features and quotas that you get as part of the updates may be limited by the plan you sign up to. Features and quotas are different for every plan whether it be LTD, subscription, or annual plans.

Features across LTD plans may or may not be similar to a similar subscription monthly/annual plan- for example, the starter plan for LTD (e.g. Walk) will be similar to the starter subscription plan (e.g. Lite) – however, not exactly the same.

 You may upgrade your plan if it’s available at the time. You can also change your plan to a subscription plan.

Downgrades may not be possible.

Get in touch with us either way.

We currently don’t have team plans or team member functionality.

It is on the roadmap, so for transparency and so you can make an informed decision:

We will *potentially* have two types of users:

1. Team members
2. Collaborators

Collaborators will be on all plans – how many, remain to be seen and we’ll get user feedback on this when time comes.

Team members – the Run and Fly plans will get team members with Fly being the most flexible.

Note: Some features or quotas/limits *may* be shared e.g. auto-speech to text quota will be at an account level, not per team member level.

You can reach us on any of our social media channels or by emailing our team here.

Fair use policy applies to unlimited features. If you are using particular unlimited features excessively month in and month out, every month, we may review your account for malicious activity or place restrictions.

Please contact us as this will be case-by-case basis.

You can view it here. Please cast a vote while you’re there on features you’d like to see.

Transcription limits and export limits are noted as ‘up to’. So you can use up to the listed amount every month.

I.e. they are reset monthly.

Storage limits are fixed, but you can delete projects and files to reduce storage regularly.

You can upgrade plans. Or we may also have add-ons functionality in the future which may allow you to purchase a particular feature set or additional quotas as an add-on (TBC).